Terms and Conditions
These Terms and Conditions (“Terms,” “Agreement”) govern your access to and use of the website operated by iSolveBilling (“iSolveBilling,” “Company,” “we,” “us,” or “our”). By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy.
1. Company Information
iSolveBilling
A U.S.-registered medical billing and revenue cycle management company
2. Eligibility
By using our Website, you confirm that you are:
At least 18 years old
Legally capable of entering into binding contracts
Using the Website for lawful business purposes
3. Services Provided
iSolveBilling provides medical billing, RCM, credentialing, and provider enrollment services to healthcare organizations, practices, and providers. Our services may include:
Medical claim submission and billing
Eligibility and benefits verification
Payment posting and reconciliation
AR follow-up and denial management
Credentialing and provider enrollment
RCM analytics and reporting
Practice support and consulting
All services are provided under separate agreements or service contracts, which will be executed individually with each client.
4. Website Use and Access
You agree to use the Website only for lawful purposes. You shall not:
Attempt to gain unauthorized access to any part of the Website
Use the Website in a way that could impair, overburden, or disrupt our systems
Copy, reproduce, or distribute Website content without permission
Upload or transmit malicious code, viruses, or harmful software
We reserve the right to restrict, block, or terminate your Website access at any time, without notice, if we believe you have violated these Terms.
5. Intellectual Property
All content on the Website—including text, graphics, logos, icons, images, documents, audio or video materials, software, and branding—is the property of iSolveBilling or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not:
Use our trademarks or branding without prior written consent
Copy, modify, distribute, or reproduce Website content for commercial use
6. Client Accounts and Submissions
If you create an account or submit any information through our contact forms, portals, or communication tools, you agree to:
Provide accurate and complete information
Maintain the confidentiality of your login credentials
Accept responsibility for any activity conducted under your account
You retain ownership of the information you submit, but you grant iSolveBilling a worldwide, royalty-free license to use, store, reproduce, and process such information solely for delivering our services.
7. Third-Party Services and Links
Our Website may contain links to third-party websites or services. We are not responsible for:
The content
Privacy practices
Security
Policies
Accuracy or availability of third-party websites
You access third-party content at your own risk.
8. Disclaimers
The Website and services are provided on an “as-is” and “as-available” basis. We do not guarantee:
That the Website will be error-free or uninterrupted
That the information provided is complete, accurate, or current
Any specific results from using our Website or services
To the maximum extent permitted by law, all warranties—express or implied—are disclaimed, including warranties of merchantability and fitness for a particular purpose.
9. Limitation of Liability
To the fullest extent permitted by law, iSolveBilling and its affiliates shall not be liable for:
Indirect, incidental, special, consequential, or punitive damages
Loss of profits, data, or business opportunities
Claims arising from your use or inability to use the Website or services
In any event, our total liability for any claim shall not exceed the amount you paid to us, if any, for using the Website in the twelve (12) months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless iSolveBilling and its affiliates, directors, officers, employees, and agents from any claims, liabilities, damages, or expenses (including attorneys’ fees) arising from:
Your use of the Website or services
Your violation of these Terms
Your violation of any third-party rights or applicable laws
11. Privacy
Our collection and use of personal data are governed by our Privacy Policy.
By using the Website, you consent to the collection, processing, and transfer of data in accordance with that policy.
12. Governing Law and Jurisdiction
These Terms shall be governed by the laws of the State of Texas, USA, without regard to conflict of law principles.
Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Texas.
13. Termination
We reserve the right to terminate, suspend, or restrict your access to the Website at our sole discretion, without notice or liability, if we believe you have violated these Terms.
14. Modifications to Terms
We may update these Terms at any time by posting the revised version on this page.
Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.
